The game has changed. Written material is on its way out and its replacement? Video content. With the numbers on its side, it’s no surprise people prefer this fresher form of content over its older, outdated counterpart. Keep reading to see why and how you can take advantage of this movement before it’s too late.
Why such a shift to video?
So what’s so great about video content? Well, the reasoning has to do with its ability to captivate an audience on two playing fields. Where text only has the ability to capture our attention via visuals and is forced to rely heavily on punctuation, word choice and visual cues to convey a message, video has the ability to appeal both visually and auditorily. Although adding sound and movement may seem like a minor shift, according to Medium, an average viewer is able to remember 95% of a message when it is watched, whereas only 10% when read. This huge margin of retention rate plays a significant role in this shift to video, but it isn’t the only reason.
According to a study shared on Wyzowl, the average attention span of an individual has significantly dropped. What was once 15 seconds has now dwindled down to a measly 8.25. Dwindling attention spans have been recognized already by ad agencies across the world causing 77% of them to view video ads as an essential business moving forward into this digital era. As new technologies emerge, the more options advertisers will have when it comes to video advertising.
How can I apply this?
Video campaigns aren’t going anywhere, so how can you effectively apply them to your business? There are many platforms where video campaigns can be utilized, but this list highlights the best of the best and goes over ways to truly optimize both your campaign and your viewer’s experience.
With 2.3 billion users per month and $19.7 billion in revenue in 2020, according to BusinessOfApps, Youtube is the front runner of this evolving marketing tactic. Both creating original content for YouTube and running video advertisements are effective ways to expand your consumer reach and brand awareness via video campaigns.
A. Original Content – Creating original content is already a difficult enough task for most, however, properly optimizing your content is another beast. Detailed below is a list of tactics you can use to take full advantage of what YouTube has to offer in regard to future video campaigns.
a. Promote Interaction – At the end of each video invoke the viewer to do something. A simple “Click here to learn more” hyperlink can do the trick and, depending on your goal, can be adapted to virtually anything. Notifications, such as cards, should also be used throughout the video to promote interaction as
well as hold viewers’ attention.
b. Visuals, Visuals, Visuals – One of the key components to optimizing your YouTube
videos is to have an eye-catching thumbnail. According to a study done by BestSeoCompanies, “88% of thumbnails
c. Promote Subscriptions – Obviously the more subscribers you obtain the better, so simply reminding viewers at the end of your videos to subscribe, and supplying a hyperlink to do so, creates the opportunity to increase your following.
d. Partner Up – Collaboration promotes a synergistic outcome for both parties and allows new horizons to be introduced via new viewers. Partnering with companies or individuals with similar personalities and audiences leads to the best outcomes for both parties.
B. Advertisements – YouTube offers a wide selection of ads for advertisers to choose from. Each ad choice depends on the budget and goal of the advertisement so it’s important to consider how you want to reach and impact viewers.
in 2020 were colorful and averaged more views than thumbnails with a more
minimalist color scheme.”
a. Skippable In-Stream Ads (TrueView Ads) – Because they can be skipped, it’s critical these ads grab and hold the viewer’s attention while still informing them about your product or service. These ads can vary in length from as short as 12 seconds to as long as 3 minutes. Payment for the ad only occurs if the viewer interacts with it or watches more than 30 seconds of it.
b. Un-skippable In-Stream Ads (Pre-Roll Ads) – Up to 15 seconds long, these advertisements offer a great way to quickly promote a brand. A call to action is important in order to generate more leads to a website. Bumper ads are another form of un-skippable in-stream ads that are six seconds long and could leave viewers interested in learning more.
c. Video Ad Sequencing – This more extensive type of ad allows advertisers to tell a story through a series of videos strung throughout one or multiple YouTube videos. This type of storytelling often leads to more engagement from the viewer. According to AdPresso, this type of advertisement has been shown to produce a 107% higher ad recall and a 134% higher purchase intent when compared to the other types of ads.
d. Youtube Ad Extensions – Ad extensions offer a call to action, usually in the form of a “Learn More” banner alongside a video ad. By implementing this, you offer a simple way for the viewer to learn more about your product or service. This type of ad generally leads to more interaction from viewers due to its simplicity.
analyzed from the most popular videosDespite its relatively new conception, TikTok has become one of the most regularly used and visited social networks of this generation. With over 1 billion active users per month, according to WallroomMedia, TikTok is also one of the fastest-growing social channels this decade. Brands on TikTok can easily blend in with every other creator on the app which, in turn, helps with brand exposure. Videos highlighting important elements of an organization’s product/service while remaining consistent with trends on TikTok are the most effective in creating exposure.
Similar to that of TikTok, Instagram Reels can be used to create a variety of content strategies. By properly applying Instagram Reels, a brand has the ability to diversify its Instagram posts, leading to not only more impressions, but new ones, expanding brand awareness. IG Reels can be used as a “bridge” to your Instagram profile, ultimately leading a potential consumer to your homepage.
With a video length limit of 2 minutes and 20 seconds and a daily user base of 166 million, according to Hootsuite, the proper application of Twitter’s video capability has the potential to greatly increase brand awareness. Twitter’s latest update also included the addition of “Fleets.” Similar to that of both TikTok and Instagram Reels, Fleets allows the user to post short videos that are then placed at the top of your follower’s feed. This addition can be used to highlight important dates, upcoming releases or sneak peeks in regards to your brand.
By: Derek Caswell
Over the past few years many of the normalacies in life have changed. Masks, for example, are now a normal fashion accessory, and having temperatures being taken as we enter buildings is now a part of our morning routines. However, there is one thing that has been significantly impacted due to the COVID outbreak, and that is where we do our work.
Many people across the world have had their daily lives changed. In many cases, the commute to work or school is now a simple walk to the kitchen to start our morning coffee! People have been working from home for about a year and half now and, from what I’ve seen online, have enjoyed the change.
However, work routines are starting to go back to what they were before. Thankfully, through vaccinations and the hard work being done in the medical field we seem to be moving back to the “normal” lifestyle.
People online are expressing their dislike of having to go back to working in an office. Many of them seem to really enjoy working remotely and having the luxury of not having to be in an office. Many Gen Z/Millennials who entered the workforce are making jokes about finding a new job after receiving the email about returning to the office. According to bloomberg.com, when surveying around 1,000 adults nearly 40% of them said they would consider resigning if they’re supervisors weren’t flexible about working remotely. When concentrating those results to include just Gen Z/Millennials, the number jumps to nearly 50%.
As someone who has gotten used to doing a lot of work from home, I definitely understand the struggle. There’s just something special about waking up ten minutes before a meeting and logging in while sipping your morning coffee on your couch. At first, it did feel a little weird to be inside one building all day instead of going to school/meeting in person. Sometimes I wonder why we even had to go in person in the first place. Need to have a group meeting? Great, let’s all hop on a call in 10 minutes and discuss everything. You can stay in your pajamas while watching the newest episode of “Love Island” from last night.
Now, I have to wake up earlier, think about an outfit, and make sure I have enough time to get to my destination. This all sounds ridiculous right? Who knew it would take a pandemic to make people appreciate the small things in life. But, eventually routines will return to normal again and we will have to go back to working in person full time. I’m curious as to how this time will affect “office” culture with what is or isn’t allowed. With graduation in just a couple of months, I’m excited to enter a world that is somewhere in between. It will make the first couple of years interesting to say the least.
By: Senior, April Wood
As I approached and finally entered the last year of my undergraduate degree, one question became an uncomfortably looming presence – What do I want to do with my life (and my degree)?
The truth is – I’m still looking. But I’d love to share my thought process so far.
In figuring this out, I decided to approach it with the wisdom I have gained from the UCM PR Program and its professors. I formed a rough vision of my ideal life. I took note of the values and morals I held. I also focused on what made me happy.
I asked myself questions; What do I enjoy doing? Where do I enjoy being? Who do I want to spend my time with? What do I want my work life balance to be like? What job will challenge my knowledge and experience with all of my favorite skills?
The answer is: I’m only 22.
If my life is in the form of the ROPE process, I’m still in the research phase. I’m in the bulk of that work now, and in one of the busiest times of life.
I’m reaching the verge of the objectives phase.
Values that solidified during the research and analysis stage will be present throughout the entire rest of the process.
Below is just a little more insight into my journey specifically and how I applied my skills gained during my undergraduate years in planning my future.
I enjoy embracing a challenge, but I love embracing one of my own creation.
Having control over my schedule is also a must I flagged. I need the flexibility due for several reasons. I enjoy learning, planning, and analyzing.
More and more, It seemed like starting a small business could be a solid goal for me. I’ve decided to tentatively embrace the idea – pending A LOT of time and work.
I’ve begun researching flipping houses as one potential small business idea. It’s a business concept that has always fascinated me. I enjoy creating and designing, I’m not afraid to pick up a tool, and I have a wealth of business, finance, and strategic communications knowledge.
I have experts and mentors to support me, a network of connections I have spent my young adult life cultivating, and I will soon have a Public Relations and Strategic Communications degree with a minor in Finance. I have a solid foundation of knowledge of how a business runs, how to make financing decisions, how to communicate to an audience, and how to develop a brand.
This plan is obviously going to take years of learning and saving.
What am I doing now to progress towards my goal?
Right now, I’m working to further develop my skills and gain as much knowledge and experience I can. I believe in life-long learning, which makes me versatile and driven. After graduation, I’ll aim to find a job opportunity to continue learning while saving money.
Ultimately, I just want to have a happy and secure life. If I can do it by running my own business, great, if I fail – it’s not a waste. Part of being a lifelong learner is never failing to learn something from a success or mistake.
So, this is what I HOPE to do with my degree – at some point, and maybe not forever. I’m just eager to see what life has to offer.
By: Elizabeth Ewell
Mental Health Issues have become one of the leading common deaths in America. Mental health is often a topic that is shunned or embarrassing to discuss. Some take mental health issues as a joke, and some are not afraid to speak out about the issue. Still, there are more who pay no attention to mental health and do not take it as serious as it should be. The respect level for those who are aware that they have a mental health issue is also low.
I myself have struggled with my mental health this semester, which is not something I would have been comfortable sharing a year or so ago. I often overwork myself and am, frankly, hard on myself. I am a go-getter, independent, and a perfectionist. I have worked my way through college all four years, and at one point worked three jobs to sustain and reach goals I had set for myself. I was involved in a lot of activities on campus and often spread myself too thin. I felt as though that if I said no, I was hindering myself or missing out on great opportunities, when the truth was I did more than enough with what I could handle throughout my last four years. I was blessed with opportunities of a lifetime, held high positions in organizations, and made lifetime connections with professionals and peers through the work I did on campus.
However, I spread myself too thin again this semester, and have honestly found myself struggling to keep up with schoolwork and my actual job. Personal issues have also caused tremendous stress on me, and I felt super overwhelmed. I got to a point where I needed a break, or I was going to have a mental breakdown. I had not focused on myself and had not been properly taking care of my mental wellbeing. I was mentally and physically exhausted.
Public Relations was listed as the sixth most stressful career in America according to Career Cast.
In a recent article written by Paul Sutton, Five Solutions to Stress, Anxiety & Depression, in Public Relations 60% of PR professionals say they are ‘stressed’ or ‘very stressed’ at work.
‘Thirty percent (30%) of public relations professionals have also expressed that they are somewhat happy at work or not happy at work.’ (CareerCast)
Why are so many unhappy in public relations?
Glean info details that PR professionals are stressed because of “tight deadlines, unreasonable clients, a constantly changing media landscape, confrontational reporters and a cynical public. The challenge of proving the benefits of PR to clients and corporate managers can also cause anxiety.”
Many also expect public relations to give an exact result, like advertising, which is not the case. The misunderstanding of public relations causes a lot of conflicts which causes stress.
Public relations courses require a lot of critical thinking, focus, time, and research, to plan and execute work, just like a PR professional job. If you do not follow these strategies to meet deadlines, you will not be successful in PR. Due to my mental health suffering, I was not doing any of those things, causing me to fall behind badly on my work. Had I not been honest with my professor, it could have hindered my entire semester.
How can we solve these issues?
What if I had not spoken up? I would have had many missed assignments in the grade book, a failing grade, or worse I would have failed the course which would’ve hindered me from graduating in the fall. The first step is acceptance with ourselves and acknowledge that you may be suffering from some sort of mental issue.
Next, talk to your employer about your health, and be open and honest. Your employer cannot fire you for expressing the stress you may have due to the job, or because you may not be mentally healthy at the moment. You should express concern if you receive judgment on your mental state of mind. Your well-being is not humorous and should be important to your employer. Telling your truth to your employer will help you in the end.
Ask for Help
Seek help from a professional. Sometimes your job might even compensate you for your visit. Professionals could teach you how to cope with working under pressure and minimizing stress for yourself with your job. In the field of public relations, no day is the same and you often are thrown curveballs; knowing how to deal with stress is important to be happy in this career.
Be Honest and Don’t be Afraid to Take Breaks
Again, be honest about your health, speak about your issues and take a break or vacation from work, if in dire need. Taking breaks can bring peace to your life and help you think clearly. Many jobs will allow you to take a temporary leave of absence for a certain period of time. This break can give you the peace of mind you need to get back in action and start “killing it” in your career.
Normalize Mental Health in the Workplace
Employers should make sure mental health is an important topic to discuss openly with their employees.
Today many employers bring in professionals on mental health and host workshops on the issue. Knowing your organization cares about the mental wellbeing of their staff can make it more comfortable for an employee to discuss their health to their employer. If your organization does not openly discuss mental health, maybe suggest some of the ideas above to create awareness of the issue in your workplace.
Be okay with saying no to additional tasks because of stress. If you cannot handle additional work, it’s better to not do the work than to do work wrong or not of good quality. Instead, ask for smaller roles until you feel stable enough to handle your regular full workload.
Public Relations is a demanding, but exhilarating job, so making sure you take care of your mental health is a major priority to be successful in this career. Do not be afraid to use your voice, because your health matters!
By: Shayna Polly
The United States Senate confirmed Amy Coney Barrett, the fifth woman in history to serve on the Supreme Court, on Oct. 26, 2020. The Girl Scouts, front runner in the business of girl power, tweeted to congratulate Barrett, accompanied by a photograph of all five women who have served.
The Girl Scouts make a habit of making congratulatory social media posts anytime a woman does something of note or an accomplishment celebrating girl power. They mourned Ruth Bader Ginsburg’s passing, they congratulated Zendaya on winning an Emmy for Euphoria (the second black woman to win in 72 years) and post regularly about women in STEM fields.
As the Girl Scouts’ mission statement notes, “Girl Scouting builds girls of courage, confidence, and character, who make the world a better place.”
My question is: Is the post really political or is it part of their patterned and honed “girl power” branding?
The media seem to believe it was a political statement, and so did those on social media. No time was wasted slandering the Girl Scouts for “supporting” Barrett, so much so, that the Girl Scouts account ended up deleting the tweet and apologizing for even posting it. Of course, the apology suffered backlash from Barrett supporters as well (you really can’t win).
One exmple came from actor Amber Tamblyn, who tweeted “really disappointing and won’t age well when access to safe abortion and the healthcare needs of millions of women and girls is gutted in this country because of Barrett’s addition to the court.”
Some even think the Girl Scouts “caving” to the mass is more of a political statement than their original post. TV personality Megyn Kelly tweeted, “This is pathetic. It’s not ‘partisan’ to generically congratulate the fifth woman ever to join the High Court. It’s patriotic. Taking your tweet down *is* partisan, however, and a real disappointment.”
Looking at this issue from the lens of an unbiased, apolitical observer, it appears that this tweet was not intended to be political. In today’s highly charged and highly divided political climate, however, all organizations should be careful of what they choose to post,realizing how they can be seen through different lenses. In a perfect world, people would be able to see that this tweet was in support of women in general, not to speak to this particular woman’s policy or beliefs. Unfortunately, our world is not perfect.
One must be careful given said climate, especially considering the cancel culture that has come about in the past couple years. We have seen many examples of individuals and organizations being canceled such as stars like James Charles, Johnny Depp, and now Amber Heard while some organizations include Papa Johns, KFC, and GAP. Not to say that these individuals or organizations were right or wrong, just to acknowledge that the media is cancel happy and will take any opportunity to find a big story and cancel someone/something. In this case, the Girl Scouts handled it the best way they could.
I could write about how the media, and people in general, should chill out and maybe attempt to look at things from more than just one perspective, but many (with bigger voices than I) have tried and failed. Until that can happen, my final note is: be careful out there PR pros, it’s rough.
By Ashleigh Horn
“Thank you“ can be defined as a polite expression of one’s gratitude. Though this definition seems so simple, the action of thanking others has become about as rare as some students coming to class these days.
I’ll be the first to admit that I have historically been guilty of not taking time to express my appreciation for others when they have done something for me—acts of service I often have benefitted from. However, as a student and future professional, I’m continually learning the importance and impact of taking two minutes out of my day to sit down and write a thank you note to someone who has gone out of their way to make my life better.
Saying “thank you” not only reflects graciousness, it also lets that future employer, a professor, or even your parents, know that you’re mindful and appreciative of their time. In return, it will likely encourage them to want to help you again in the future.
I understand that we live in a hectic and fast-paced world. We’re busier and more involved today than we were even 10 years ago. Between school, work, jobs, and extracurricular activities, it can be difficult to find time to go out to the occasional dinner with friends. However, this fast-paced culture we’ve established is no excuse to not say “thank you.”
Unfortunately, it has become a common practice. In 2019, Jennifer Spencer, recruiter and owner of The Spencer Group, Inc., shared that no one sends thank you’s anymore. She believes that, nowadays, probably for every five people a hiring manager will interview, one person sends a thank you. That’s it!”
Managers, employers, and educators alike go to great lengths to invest in students and these two little words stand out when you say them simply because few ever do. To my fellow students, if you want them to notice you, take time to acknowledge them!
In The Power of Thank You, blogger Chris Rackliffe identifies three reasons why giving thanks is mighty. According to Rackliffe, saying thank you is not only the ultimate way to reaffirm yourself, but doing so also shows that you appreciate and respect what connects all things, as well as opens up doors of possibility.
Likewise, Spencer mentioned that sending a thank you can result in your resumé being bumped up to the top of the applicant list for that company you just interviewed with. This is a prime example of opportunity stemming from showing gratitude. Soon-to-be graduates, please take note, this could be especially important for those of you who are looking for jobs right now!
Though saying “thank you” may seem easy, it takes intentionality and effort. However, there can be great reward in carving out time to do so. We all like to be acknowledged and I believe expressing our thankfulness should become a more common practice.
Who’s one person in your life that you want to thank today?
By Ashleigh Horn
There’s no denying that each generation is different. Baby Boomers, Generation X, Xennials, Millennials, Generation Z, I’m sure as you read each of these titles, you may have recalled your own thoughts toward each group. During a time where as many as five different generations are working together in the workplace, it’s important to understand how they all function and what each brings to the table.
Though I could certainly cover all five of these and the impacts they have in the workplace, I want to instead provide first-hand insight into a generation that is seemingly misunderstood by its predecessors. This is a generation with a desire to create change; a generation that I have nearly 21 years of experience being part of.
Who are we?
Although the lines defining the age range of my generation are a bit blurry, the Pew Research Center identifies this group as having been born after 1996 (Parker & Igielnik, 2020). Today, some Gen Z-ers walk the halls of middle schools, whereas others are hunched over books in their dorm rooms, working full-time agency jobs or even preparing to vote in the upcoming presidential election. There’s no doubt we’re all at different stages in our lives; however, somehow, some way, there are a few common desires and passions we all seem to share.
How is this generation different?
Generation Z is the largest generation to date. We also have access to more technology, media and quite honestly, each other, than any generation before us. It may be our sheer size, or it quite simply may be the comfort we feel in sharing our thoughts and ideas through Instagram, YouTube and Snapchat, that compels us to reach for our dreams and to stand up for what we believe in. Politics, social injustice, sustainability, ideas for new products or businesses, we Gen Z-ers are a researched, opinionated, innovative, change-making group.
The Target Incubator
A few years back, the Target retail chain set out to better connect with this next generation of consumers. One way they did so, was through directly engaging with young Gen Z entrepreneurs in what they called the “Target Incubator.” Inspired by these young adults’ big ideas about “better for people” and “better for the planet” products, the company selected eight business pitches, created by students, to help become a reality.
You may be asking, “Why would the company do this, and what was their reward?”
Generation Z is often referred to as the “Changemaker” generation. Target recognized that many of its Gen Z consumers have big plans to change the world and sought to help make their dreams become reality. The students’ ideas ranged from producing compostable single-use products to using juice pulp waste to create healthy snacks. These eight businesses were not only unique—they did not simply provide innovative products or services—rather, they were all created as solutions to a number of the social and environmental issues we face in the 21st century.
I think James Sancto, founder of We Make Change, hit the nail on the head when he described Generation Z’s passion as “not willing to accept the world as it is, [who] believes [it] can address the challenges the world faces today, and [who] will do whatever [it] can to make the change [it wants] to see” (Sancto, 2019). The product of the Target Incubator is a testament to Gen Z’s eagerness and willingness to ensure the changes we wish to happen are made.
Gen Z’s not so breakthrough solution to creating change is to have a purpose. Whether you’re a business, college institution, or just someone we pass on the street, Gen Z-ers want to know what you’re all about.
What are your goals?
Who or what do you stand for?
Does your vision align with what we believe?
Generation Z prioritizes purpose and “[looks] to engage with brands and organizations that have a higher purpose that goes well beyond a simple transaction” (Beal, 2019). Unlike generations before us, we don’t simply purchase a product or rep a brand because we like it or it’s “convenient.” Rather, we use the power of reviews and our access to technology to compare prices, product availability, to research a company’s CSR practices and what it values, in order to make educated purchases (Salesfloor, n.d.).
Google, Netflix, Spotify and the Walt Disney Company are all examples of some of the most loved brands by Gen Z consumers. It’s no coincidence that all of these same companies placed in the Digital Marketing Institutes (2020) list of the “Top 16 Brands doing Corporate Social Responsibility Correctly.” Generation Z values these brands because they do more than provide their specific products and services; these companies use their platforms to create change on issues important to their employees and to each company as a whole.
As I mentioned earlier, Gen Z-ers look for ways to impact our own corners of the world. In fact, we often make decisions with long-term consequences in mind. We’ve been called lazy, self-involved, tech-dependent, and more (The NPD Group, 2020). Yes, some of these monikers may be partly true. But, we are also a passionate generation focused on standing up for only those issues or movements that align with our interests. Our passions drive our actions. We just might change the world.
As each new year has passed onto the next, Generation Z, or the “Changemaker” generation, has become older and older. With this age has come new responsibilities, both in our own lives and in contributing to the world around us. We are growing up, entering the workforce and making an impact in our own generationally-unique way. Slowly but surely, we are revealing who we are, what we value, what our goals are, and are debunking the generational stereotypes that have defined us since we were babies. In turn, we are using these differences to provide new perspectives in both the workplace and in society, and are doing all in our power to create change.
By: Sarah Arnett
When I entered college, I did not know what I wanted to major in. While I knew I wanted to make a difference, I continued to explore and research, eventually landing in Dr. Tricia Hansen-Horn’s office to discuss public relations. However, I was unsure how public relations made a difference in the world around me. As I begin my senior year, I have a set of tools in my back pocket, ready to utilize and make a difference.
Networking is crucial to public relations. To be a successful professional, it is important to make connections whenever the opportunity presents itself. Whether it be at a professional event or at the local Starbucks, never pass up the opportunity to make a connection with somebody. You never know, they may be your next partner on a groundbreaking campaign!
– Social Media
Gone are the days of reading the morning newspaper. Instead, you can catch people scrolling through Twitter and checking their email first thing in the morning. A strategic public relations professional knows that social media is a powerful tool to share messages and appeal to human interest.
– Team Work
As much as some hate group work, there is no denying that the best ideas come from the culmination of several ideas. When used effectively, group work sparks creativity and inspires great ideas. These ideas are the ones that motivate audience members to take action, making a lasting impact.
– Setting SMART Goals
If you want to change the world through public relations, big goals are to be expected. However, it is important to make those goals SMART. A goal must be strategic, with sound reasoning and research backing it up. It must also be measurable, to ensure that it is results driven and justifiable use of resources. A goal must also be attainable and realistic, as there is no point in setting a goal that has no chance of being accomplished. A goal must also be time-bound to ensure that resources are being used efficiently and team members are focused on providing results. By setting SMART goals, public relations professionals have a strong plan in place to change the world.
– Finding Your Passion
At the end of the day, the biggest results will come from efforts you are passionate about. There will be projects that you work on that don’t set your soul on fire, and that is okay. But the best ideas and results come from working on things that set your soul on fire. Whether that is grounding breaking technology or a new brand of coffee, the best results are those that you are proud of and feel that you made a difference with.
By combining these skills, as well as many others, public relations professionals are able to provide results that make an impact on the world one message at a time. I’m excited to put them to use in my future career as a public relations professional!
By: Samuel Jordison
For the past year, I had the opportunity to work as a human resources intern for a manufacturing plant in Kansas City. When comparing PR and HR on the surface it looks like two completely different fields, but there is a lot they have in common. I’ve found that certain commonalities extend not just between PR and HR, but PR and almost every field in business. One of those things is that you have to know your audience.
One of the first things we learn in Intro to Public Relations is that you need to understand who your “public” is if you want to relate to them. That advice is universal across the world. If we want to communicate something to someone, first we need to make sure they are interested in what we are communicating. If we want them to respond, we need to communicate in a way that is clear to them. If we want them to have a positive reaction to what we say, then we need to say it in a way that encourages them in a positive way. All of these things hinge on knowing who your audience is and understanding what is important to them.
This is not exclusive to those in the PR world. In the workforce, managers need to know that their employees have an interest in their work to be good employees. Parents want their children to understand them, and will try and communicate in ways their children will understand. Even friendships are built with recurring positive interaction.
Knowing your audience, whether it’s employees, co-workers, friends, or family members, is important in any setting. As an HR Intern, my primary audience was the employees inside the company. I strived to gain an understanding of how they think and the best way to communicate with them. Otherwise, the programs or events we would roll out would be ineffective.
When we take time to figure out how those around us will best receive our message, we are strengthening a relationship. Whether that relationship is with consumers, employees, family or friends, it’s extremely beneficial.
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