Category: Technology

An Unflinching Look at the Average Day of a College Student and PR Pro

By Jasmine Scott

Clipart picture of an exhausted and stressed businessman cartoon character

Image credit: iStock

Here’s a painfully honest peek into the life of a full-time college student, who also works remotely as a part time PR Professional for a non-profit organization.

 

7:15 a.m.: My alarm clock goes off.

I’d love to tell you that I hop out of bed with an abundance of energy and joy, but I said this would be honest. So, I hit snooze on my alarm clock…two more times.

7:30 a.m.: I roll out of bed and check my email.

I am subscribed to several news reporters, so this is my version of reading the newspaper. It’s very important to keep up with news in the PR world. PR is a quick moving industry and it’s important to keep up with what’s going on in your community as well as the world.

After I’m up to date, I brush my teeth and throw on a coat (it’s winter now). I make sure everything is in my backpack, grab a bottle of water out of my fridge, and make my way to my 8 am class.

7:55 a.m.: I sit down and pull out my notebook. I check my email until the professor starts his lecture and make a mental note of what I have to do this day. Spoiler alert: I have a lot to do.

8:50 a.m.: My only class of the day ends, and I make my way back to my apartment to get the second part of my day started: work.

9:00 a.m.:  I clock in and check my email. I usually only have about 10 unread emails in my inbox, some of which are just funny memes to put everyone in a good mood. I read through everything and update myself on any information I miss working remotely. I respond to the funniest memes first. After that, I email my boss and update him on my projects.

10 a.m.: I make a to-do list of everything I need to accomplish before I clock out. The list usually goes something like this:

  • Review recent Facebook posts
  • Schedule Facebook posts
  • Check email again
  • Scour through thousands of photos and stories sent to the company I work for
  • Check email again
  • Start blog draft
  • Plan out LinkedIn posts for the week
  • Check email again
  • Eat lunch at some point?

10:30 a.m.: It’s prime content creation time. I work for a non-profit company, so our posts are created to be ‘donor-centered’, which means that donors and investors are our target market.

I start creating new content by reviewing our Facebook posts. I see what posts our donors are interacting with and what posts are doing well or poor. Next, I look through our photobank for and start planning out posts in my head. After some creative thinking, I start creating posts. Finally, I schedule it and repeat the process.

1 p.m.: Did you hear that noise? Yeah, it was my stomach growling.

It’s time for lunch. So, I quickly make a sandwich (turkey and cheese with mustard, obviously) and continue working.

1:05 p.m.: I notice I have 4 unread emails since I last checked my inbox. I read through those and continue on with my day.

1:30 p.m.: Coffee.

After I eat my lunch, I tend to lose my focus. This is when I hit my mid-day slump and need to change my focus. I make a cup of coffee and switch my focus to the blog.

The first step of writing a good blog post is having a strong and compelling story to tell. Luckily, we keep track of the stories sent to us by our donors and partners. I read through the stories, sip my coffee, read through a couple more stories, and sip my coffee. I repeat this until one story particularly catches my eye. After picking a story, I start the first paragraph of the blog. I write it, pause, read it, erase the whole paragraph, and start again. Yes, this exactly how it goes almost every time. But I preserve and finish my draft. I email it to the writer I work with and wait for her edits.

4:30 p.m.: My boss randomly Facetimes me.

5:00 p.m.: I should clock-out, but I can’t. My to-do list isn’t complete.

The last thing I need to do for the day is plan out my LinkedIn posts for the week. This really depends on what’s going on for the week. Some weeks there is a huge event coming up, so I center my posts around that. Other weeks, I make posts based off what else is going on or even any amazing stories we have. I write down the posts I want to make this week and plan them out.

5:30 p.m.: After checking my email one last time, I clock out for the day.

5:31 p.m.: I open my fridge and make a snack. Probably a Hot-pocket.

6:15 – 8:30 p.m.: This is usually when I have meetings for different organizations.

9:00 p.m.: I’m tired, but my day isn’t over yet. In fact, it’s just beginning.

I open my agenda book and go over my schedule. I open my school email and see if my teachers have emailed me (they have). I respond. I open Blackboard to see if my teacher’s have put any grades in. I begin my homework.

I love being a PR major because my homework mostly consists of writing, creating content for mock clients, and preparing presentations. A PR Pro must be deadline driven, even in college. I don’t miss a deadline.

10:30 p.m.: Have I eaten today?

Yeah, I have. But I’m hungry again. I know you aren’t supposed to eat big meals before you go to bed but…it’s only 10:30 and I’m still doing homework. So, I usually eat. Most of the time it’s super healthy and definitely not a bag of chips.

10:31 p.m.: I open a bag of chips. Hey, I’m just doing what I can to make it to graduation.

11:30 p.m.: If at all possible, I try to give myself at least 30 minutes of relaxation before I go to bed. Sometimes I’m being productive until 2 am, but I try not to be.

I love working remotely because it’s helping me get one step closer to my goal of being a PR professional after I graduate, but it definitely takes focus and balance to get everything done. Every day is different. But it’s worth it.

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How to Land Your First Job Before Graduation

By Emily Jarboe

Graduating college and venturing out into adulthood can be a rollercoaster of emotions. It’s terrifying, intimidating and exciting all at the same time. As if leaving college wasn’t scary enough, then there’s the pressure to secure that first job after graduation. Say goodbye to student discounts and hello to a 401K.

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Image credit: iStock

Most people plan to apply for jobs once they get out of school, but I made it a personal goal to land a full-time job before graduation. From teachers and career centers to job fairs and internships, there are so many resources to take advantage of that will no longer be available once I leave. Since I was so proactive in the job search process, I was able to land a job before graduation. Here’s how you can too:

 

Perfect Your Resume

Your resume is your big chance to catch a potential employer’s attention. This is where you can brag about your incredible work experience or highlight your summer internship. It’s a place to showcase your skills and all the hard work you put in during your time in college. I would recommend a clean, easy-to-read design that is tailored to fit your major. Be consistent with the spacing and choose an appropriate font. It’s also important to have several different people look at your resume to get a variety of feedback. Visit your college or university’s  Career Services Center where they can assist you in creating a resume that stands out from the crowd. Most importantly, keep updating your resume and continue to tailor it to every application.

Internships Are Key

An internship, whether during college or after, is a great way to gain real-world experience in your career field. It also can help you establish important relationships and connections with company professionals that can be very beneficial for your future career. The right internship can lead you to a full-time position, so choose wisely when searching for one. Personally, I believe that my internship gave me the opportunity to learn a lot about myself and pushed me to step out of my comfort zone. Plus, employers are much more likely to hire someone who has completed an internship rather than someone lacking real-work experience.

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Image credit: Snagajob.com

 

The Value in a Career Fair

There are so many benefits to taking the time to attend a career fair. One of the biggest benefits is the opportunity to network with potential employers. Many students believe it’s easier to find jobs online. While that might be true for some, I believe you have a better chance of landing the first interview when there is an opportunity to speak one-on-one with a company representative. I attended three different career fairs during my time in school, and each time provided me with the chance to practice interviewing. Approaching a potential employer can be intimidating, but by the third or fourth time I became comfortable and was able to make some valuable connections. Dress in professional attire, bring 20 copies of your resume, and take advantage of this free networking opportunity.

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Image credit: theblacksheeponline.com

 

Cultivate Relationships with Your Professors

I’ve always tried to keep good relationships with all of my teachers because you never know what kind of doors they can open for you. One of my professors helped me land a job interview that otherwise would not have been possible without her assistance. She recommended me for this position, which gave me a significant advantage over my competitors. I ended up receiving a job offer, and I wouldn’t be where I am in this process without the help of my teacher.

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Image credit: bestvalueschools.com

The most important takeaway from this post is to remember to trust the process and don’t get discouraged if you don’t receive a response right away. Good things take time and it’s important to be patient during the job hunt. I applied for several positions in the beginning and didn’t hear back from anyone until a week later. Take your time and enjoy the process. Don’t be tempted to take the first job offer you receive. It’s okay to be picky and wait for the position that is the right fit for you. Lastly, don’t neglect your LinkedIn account. Keeping up with LinkedIn can help you get noticed by future employers and recruiters.

Endless opportunities are waiting for you, so go out there and get them. Good luck and happy job hunting!

Four Creation Tips For Your Online Portfolio

By Nickey Buzek

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“Can I see some of your work?” You may have a wealth of experience and the skills to back it up, but if your abilities aren’t coming across in an easy-to-access fashion, you may be missing professional opportunities. Here are four tips that will make your online portfolio showcase your skills:

  1. Choose the right platform – There are a multitude of providers dedicated to helping you build a website. Some of them include Wix, Squarespace, and web.com. You’ll want to do your research and make sure their platform aligns with your portfolio goals. If your public relations skills are focused on design, for example, you’ll want to choose a platform that lets you be more creative with visuals. If your skills lean more toward the written aspect of PR, you’ll want a platform that showcases verbiage.
  2. Choose a design – While each of the providers mentioned above will give you suggestions on funky templates, there are two basic designs that are proven to enhance user experience (UX). The F pattern is used for websites with large amounts of content. Wikipedia is an excellent example. Notice that important headers are on the left and description information flows to the right.
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    Image credit: wikipedia.org

    This makes it easier for the user to locate information and understand the organization of the page. The Z pattern, however, is the pattern you’ve probably seen most often. It uses four main spaces for important information: the top left, top right, middle, bottom left and bottom right. This pattern is used so often that internet surfers are quickly frustrated when they can’t find important information in its “natural spot.” Using the Z pattern will cater to user’s natural search.

  3. Showcase your skills – While your portfolio is a reflection of you as a person, the purpose of the website is to showcase your skills. Refrain from making your homepage a giant picture of your face with a bio attached. Chances are, if someone’s already on your portfolio website, they’ve already met you. Have your homepage showcase the different areas your skills cover. Include clickable images or links that take them to more in-depth examples and explanations.
  4. Create a visual guide – The aesthetics of your website act as the user’s road map. Manipulating content size, color, groupings, and contrast will help the user understand what content you want them to look at first. 123222221223223Large items and bright colors will be seen first, and items grouped together help the user see what items go with one another. When creating your visual guide, it’s helpful to have someone look at it who has a third-party view. How they navigate your website will more than likely be how others navigate your website.

 

Designing a portfolio that’s easy to use, aesthetically pleasing, and easy to navigate is a daunting task when you’re just trying to meet the needs of people asking to look at your work. Just remember, your portfolio is meant to showcase your skills in an easy-to-navigate fashion. These four tips can start you on the path to success, but don’t hesitate to take a deeper dive into the world of website design!

Crockpot Controversy Crisis

By Emily Thole

*Warning. This post may contain spoilers about the hit TV show, “This is Us.” Proceed with caution.*

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Image credit: NBC.com

 

“This is Us” is the television show everyone is telling you to watch. It is full of happiness, anger, sadness, joy and every emotion in between, however, there is one monumental episode that you can’t forget. If you’re anything like me, this blog post will bring up a flood of emotions, so get your tissues ready.

As avid viewers of the show, we all know where we were when Jack died. Yes, I’m bringing up that heartbreaking moment. I was sitting with my roommates on our red leather couch in the living room, staring at the small screen with tears rolling down our faces, full of disbelief. This man fearlessly saved his entire family from a house fire, and then went back into the blazing building to rescue his daughter’s dog and a few personal items, only to wind up valiantly perishing. He was a hero, and then he was gone. Not because of burns, or an injury that was visible, but for having too much smoke in his lungs. This is the drama that keeps viewers coming back.

What does this tragic scene have to do with public relations? Well, after the episode, fans were boycotting one particular brand, and because of that, they had a crisis on their hands.

One thing I didn’t mention was how the fire started in the Pearson household. It was a Crock-Pot. The faulty slow cooker is accidentally left on and it starts a fire in the family’s kitchen, which leads to the entire house burning down, and later, Jack’s demise. Fans of the show immediately took to the Internet to share their heartbreak and frustration over the episode and the Crock-Pot brand. Their name was disgraced, and their stock plummeted, but Crock-Pot’s response to the crisis is one PR professionals can learn from.

 

Quick Response

First, Crock-Pot responded quickly. They released a statement less than 24-hours after the show aired. And shortly after they sent out a news release stating facts about their products to ease consumers’ minds that can be read fully here. Not only that, but they created a Twitter page called “CrockPotCares” to respond to viewers who were concerned about product safety, and throwing away their Crock-Pots.

 

Empathy

Crock-Pot did a great job of listening to consumers’ complaints. They understood that people were upset, and they did their best to respond with understanding to build back their image. They even created the hashtag #CrockPotIsInnocent to use in their responses to defend their brand.

Good tweet to consumer https://twitter.com/CrockPotCares/status/956258200239706114

Free crockpot https://twitter.com/CrockPotCares/status/956278840103448577

 

Help from Star Power

Although this was a crisis they didn’t see coming, Crock-Pot wasn’t afraid to ask for help when getting their image back. They used the actor who portrays Jack, Milo Ventimiglia, in a commercial promoting the Super Bowl, joking about the Crock-Pot controversy. “The Late Show” host, Stephen Colbert, mentioned the issue on his show, stirring up conversation. Ellen DeGeneres even partnered with the company to hand out Crock-Pots as one of the giveaways on her show. Each of these people helped Crock-Pot restore their image.

A crisis can pop up at any time. Companies must be prepared in case a television show uses your product to kill off a beloved character. In a time of crisis, PR professionals can use Crock-Pot as an example. Although the situation presented on screen was fictional, Crock-Pot responded successfully and recovered quickly because of the crisis plan they had in place.

 

Crockpot even got Jack (Milo Ventimiglia) to make a video joking about the crisis as a whole (https://twitter.com/CrockPotCares/status/959789384785715200)

SUPER BOWL

Their own hashtag #CrockPotIsInnocent

Ellen https://twitter.com/CrockPotCares/status/961722927833067521

Stephen cobert https://twitter.com/CrockPotCares/status/958022381741764609

Good tweet to consumer https://twitter.com/CrockPotCares/status/956258200239706114

Free crockpot https://twitter.com/CrockPotCares/status/956278840103448577

Three Social Media Trends You’re Nearly Guaranteed to See

By Emily Jarboe

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Image credit: Know Techie

Have you ever thought about what social media will look like in the next 10 years? Social media and its strategies are constantly changing. Consider just how much social media has evolved in the last five years. Companies need to keep up with change in trends and progression of technology in order to stay current and connect with their audience.

While it can be difficult to predict the future of social media marketing, there are at least three trends that experts say can be anticipated:

Consumption of visual content will change

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Image credit: Social Report

As a public relations professional or a social media marketer, you should know how important it is to include visual content into your social media marketing plan. If you have not shifted your attention to visual content, then you are in need of a new marketing strategy because this particular trend should not be ignored.

Here are some statistics I found that justify the statements above:

  • “When people read information, they’re likely to remember only 10% of that information three days later. However, if a video presents that same information, people retained 70% of the information three days later.”
  • “Video content currently represents more than 70% of all internet traffic.”
  • “Facebook users watch 8 billion videos per day.”
  • 4X as many consumers would prefer to watch a video about a product than to read about it.”

 

The Rise of Dark Social

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Image credit: amazeemetrics.com

According to Techopedia, Dark Social refers to “the social sharing of content that occurs outside of what can be measured by web analytics programs.” Dark Social can be a challenge for companies that are trying to track and monitor social media activity and website referrals.  Dark Social mostly occurs when a link is sent through email or instant messaging, instead of shared on a social media platform where results can be easily measured.

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Image credit: talkwalker.com

The Death of Organic Reach and Facebook

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Image credit: mbbagency.com

Facebook is making it very hard to reach your audience organically. Facebook originated with the initial idea to help people connect with each other. Due to users complaining that posts from the media, businesses, and brands have “crowded out their personal moments,” Facebook decided to be very cautious and selective about what they place on their users’ feeds. Looking towards the future, brands may want to shift their Facebook strategy entirely to a paid approach since the luxury of a free online presence is declining.

While the future of social media marketing can’t always be easily forecasted, we can almost guarantee that the trends are likely to change as technology progresses. Our social media strategies and how we approach them are constantly evolving, and it’s especially important to keep up with those changes in order to successfully connect with our audience and stay relevant.

Internships – Stepping Into A Different Dimension

By Nickey Buzek

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Internships are designed to be the segway between the school realm and the professional world. They help students take what they learned in the classroom and project it onto a position they worked hard to gain. If a company does it just right, the student will walk away with experiences they weren’t even looking for. I know I wasn’t looking for the opportunities that fell into my lap when I stumble onto an internship with a company called P1 Learning.

I had just given a speech at a networking event called PR Connect when a gentleman introduced himself to me as Speed Marriott. “Can I have a minute of your time,” he asked politely. I realized I must have stepped into a different dimension for someone to ask me for my time rather than the other way around.5425435111

Marriott told me that he was attending the networking event because he was a University of Central Missouri alumnus, and one of our professors asked him to make an appearance. He said he was the CEO of a Kansas-based eLearning company called P1 Learning. The brief description he gave was something to the effect of, “We create training videos for on-the-go professionals in the broadcast industry.” I had never heard of such a service.

He must have known what I was thinking, because he followed up with, “Do you have a resume on you? I can have our VP of Marketing and Sales tell you more and talk to you about an internship.” I didn’t just give the man my resume; I gave him my business card and the biggest “please hire me” smile too.

I came into the internship expecting there to be a set way of doing things as companies often have in place. But at P1 Learning, it’s often said, “It’s easier to be a smaller company with the ability to adjust quickly, rather than a larger company set in their ways.” This mentality was the driving force behind P1 Learning’s willingness to try new approaches and welcome new ideas. Both of these seemed to be two necessary components in a culture that invited successful public relations initiatives.

Other inviting factors could be seen in my department specifically. The VP of Marketing and Sales and the marketing representative were enthusiastic about each new task I worked on and were quick to praise exceptional work.

3242314155555With a mentality that adjustments are always possible and teamwork makes everything easier, my 9 a.m. to 3 p.m. workdays were far from routine. One day, I would engage in scriptwriting. Another day, I would be filming. Some days, I would sit in on meeting after meeting, and other days I would stay in my office with Slack attached to my fingertips for communication. The variety and autonomy P1 Learning gave me eased the transition from college life to the professional world, but it was the unique times that made the professional world the best.

My “atypical” days were much different. They included out-of-office trips, broadcast station tours, and even hula hooping in the middle of the lunch area. Occasionally, I would have to remind myself that I really didn’t step into another world and that I got to work with people who embraced my love of variety and autonomy. All of these experiences came within a three-month time period and put me on the fast track to having a direction for my career.

Life after graduation can seem like a different dimension to college students. Transitioning from on-campus organizations to contributing to work that goes out on behalf of a company can be daunting. But internships, such as the one I experienced at P1 Learning, make students like myself better prepared for the diverse experiences that come with the professional world. They help us become more confident in taking that step into the different dimension we call the workforce.

Cleaning up Social Media Profiles

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Image credit: making content.com/socialmedia

By Ashley Perry

Professionals look at social media profiles more than you think. Social media background checks are a significant part of an application process. From your “likes” to tagged photographs, employers will find it all. While social media is for personal use, you still need to think of it as an extension of your resume and self brand. What you may post on social media is a direct representation of yourself and the potential employment you are seeking. Here are some quick tips on how to clean up your social media profiles:

 

Look through all photos/tagged

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Photos posted on social media profiles are the quickest way to lose a job offer. Do not post questionable photos of yourself that can portray you in a negative light. Friends don’t let friends post pictures of each other making bad decisions. Set your profile to notify you when someone is wanting to tag you in a photo. This will save any bad light shining on you from another individual’s mistake. Here is a link to Facebook’s help center on how to change your tagging settings.

 

Clean out likes and groups

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Image credit: Facebook.com

Back when social media first became popular, liking as many interests and joining groups was the fun thing to do. Those likes and groups you have joined may still be on your profile today. When cleaning out your social media, you should look on your “about” tab and search through the extra features. Slim down the amount of liked pages and groups joined. This will help your profile look more professional. Here is a link from Facebook’s help center on how to find your likes and groups.

 

 

Watch comments made

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Image credit: coschedule.com

When friends post on their social media, you may want to share your true opinion. Keep in mind that social media leaves a direct trail to any comment that you have made. Foul language or offensive words can come back to hurt you in the long run.

 

 

Overall, keep your future in mind when posting on social media. Social media is a public profile for the world to see how you display yourself. Make your social media a positive representation of who you are, not a negative one. If used correctly, social media can positively affect your future employment.

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Image credit: joyofthetech.com

 

 

How do you maintain a professional image on social media? Have you needed to clean up your accounts recently? Let us know in the comments below, and check us out on Facebook and Twitter.

 

 

How Disasters Have Expanded the Use of Social Media

 

Before writing this blog, the writer, Morgan Anderson, would like to extend her deepest condolences to the victims and families of those affected by this national tragedy. For the privacy of the victims, names have been omitted.

By Morgan Anderson

On October 1, at 10:08 p.m. local time shots rang out at the Route 91 Harvest Festival in Las Vegas. The current total of those injured as of Monday, October 2 at 2:00 p.m. is 515 people injured and 58 deceased. CNN has said, “By the time [James] Paddock was dead, it was the deadliest mass shooting in modern US history.”

After the deadliest mass shooting in modern U.S. history, social media was flooded with information ranging from trying to find any connections to terrorist groups to videos of the tragedy taking place.  One group of videos with the hashtag #prayforlasvegas has been shared over 55,000 times on Facebook, and contains graphic video of the shooting, including victims lying down on their stomachs screaming with their necks covered.

On Twitter, tweets are going viral for those looking for loved ones at the concert. Multiple tweets have been issued out by the Las Vegas Police Department on how to find loved ones who were at the concert.

On Snapchat, their news account, “Discover,” has released the snapchat stories of individuals at the concert in a video labeled “Las Vegas Shooting.” This video also had pop-up facts about what happened during each snap. The user-submitted snapchats were edited and compiled by Snapchat, and then released.

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This is not the first time that Twitter has expanded its use to help those in need. During Hurricane Harvey, Irma, Jose, Katia and Maria,  Twitter  was used as a way for people to contact local police and volunteers to get to safety when emergency lines were overflowing.

During times of panic and terror, people turn to social media now more than ever.  Twitter gives users the ability to contact anyone, anywhere and get a direct answer quickly.  Facebook gives us the ability to connect with family and friends from all over the world. Snapchat gives us the ability to talk to friends and have fun doing it.

These three social media accounts provide the world a new way to deal with disaster. From natural to horrific, social media has grown through the worst events in this century.

I wish I could tell you how hard it was to write this blog. I should never have to write a blog titled “How Disasters Have Expanded the Use of Social Media.” I shouldn’t have to write about how hurricanes and mass shootings have evolved social media, or how instead of calling 9-1-1 because the line is full, they move to Twitter and Facebook begging for help from others.

The truth is, 58 families lost a loved one. Over 20,000 people who attended this concert had their lives changed, and not for the better, and more people know about it because of social media.

 

Innovative PR extends our deepest condolences to the victims, their family and friends, and everyone impacted by this horrific tragedy.

 

Five tips for building your brand on Twitter

By Brittany Green

When Twitter was first launched, people were uncertain how successful it would be. Now in 2016, there are millions of users and more than 500 million tweets sent out every day. People are using Twitter to find news, share information and connect with people and businesses around the world.  It has become a very powerful tool, not only for social purposes, also to help businesses market their brands.Some of the most successful companies use Twitter because it allows them to reach a large audience, interact with them quickly and keep them updated with content information.

Image credit: @chipotletweets via Twitter

Image credit: @chipotletweets via Twitter

Chipotle is a great example of a company that efficiently uses Twitter to interact with it’s audiences. According to a 2011 Nation’s Restaurant News Study, 90 percent of the company’s activity on Twitter is responding to customers through @mentions. Chipotle currently has 743,000 followers that it can interact and share content with. That is certainly amazing, but also something that, in principle, any business can do. If you’re interested in using Twitter to build your brand, here are some tips to help you get started.

Use the search feature

One of Twitter’s most powerful tools is the search feature. It can operate as a “global human search engine” of sorts and allows people to find others on Twitter with relevant information to share. Researchers also can look to see which topics are trending to stay informed and gauge audience interests. Hashtags (#) can help people immensely when searching. Just put a “#” in front of a topic and a lists of relevant tweets will appear. This can save you a lot of trouble and makes it very easy to search.

Know your audience

It is VERY important to know your audience. This will help you communicate clearly and make information relevant to them. If the content is not interesting, they will quickly move on to the next thing that interests them. The search feature can be very useful for learning about your
target audiences. It can tell you what is trending and their opinions on what’s going on. Another option is to look at various profiles and start collecting information. What are their interests and opinions? When are they active? Who do they follow? Which demographic groups do they belong to? These details can help give you an edge when creating strategic messaging for your audiences.

Customize the profile page

Image credit: @Royals via Twitter

Image credit: @Royals via Twitter

This plays a BIG role in visitors’ decisions to either read your content or move on. If your page is boring and doesn’t attract visitors, they probably aren’t going to follow you. The profile page should grab the visitors’ attention and convey who you are and what you’re about. While customizing the profile page, perhaps the most important decision is choosing a good avatar, as it will appear next to every tweet that is sent out. Make it something recognizable and eye-catching. Brand logos often fit well here since they are usually designed with these ideas in mind. An attractive banner image is a nice touch as well, and don’t forget to include links to your other social media accounts and/or website in order to create deeper engagement.

Tweet interesting content

This one may seem obvious, but bland content is still a common mistake that plagues the social media of many businesses. The Twitter feed is built around scrolling endlessly through a series of short posts. To escape the monotony, many people just scroll until something grabs their attention. Content should be fun, interesting and useful. Common themes or ideas in your content can help to establish your brand identity and keep readers coming back. Interesting, personal content is what separates your brand from everyone else, so use it to your advantage.

Engage with other accounts

Engaging with other accounts, particularly those within your industry/field, can be highly beneficial. Building relationships can help to build your reputation, grow your brand, increase awareness, provide sources of interesting content and keep you informed. This can also keep you informed about what your competitors might be doing and the state of the market.

 

More and more businesses are using Twitter as a professional communication platform, and if you follow these tips, yours can be one of them. On that note, remember to follow Innovative PR on Twitter and Facebook.

Get the most out of Instagram: tips for business and personal use

By Jamie Jackson

I love Instagram. I really do. It’s fun to post pictures and to get a sneak peek into strangers’ lives (why is this not a weird statement anymore?).

Instagram is a popular social media outlet for personal use, however, it is also becoming popular among companies for branding and marketing. Here are a few tips to get the most out of Instagram for your business (or even your personal account).

Use brightly colored and well-lit photos

Image credit: Leon Bridges via Instagram

Image credit: Leon Bridges via Instagram

Image credit: Starbucks via Instagram

Image credit: Starbucks via Instagram

An attractive photo stream doesn’t usually involve unedited, dull pictures. Starbucks’ Instagram feed is full of colorful and attractive photos.

However – not all black and white pictures should be thrown in the trash. Leon Bridges’ photo stream has some great examples of how black and white pictures can still be great for Instagram.

Leon is an R&B artist embracing soul music. These black and white images line up perfectly with Leon’s personal brand and the subjects he sings about.

Instagram is effective when people follow you, and you gain followers by giving people what they want. On Instagram, that means aesthetically pleasing photos.

Be personal

No one wants to see another ad on Instagram. Sure, if you’re a clothing store, post pictures of new arrivals. If you have a great new product, it’s okay to feature it in a post. But Instagram shouldn’t be used as an online store. Try something like this:

Image credit: Microsoft via Instagram

Image credit: Microsoft via Instagram

Image credit: Microsoft via Instagram

Image credit: Microsoft via Instagram

Tell stories. Show consumers the faces behind the name.

You are more than an ad agency or a boring, unoriginal company. Show the fun! Unless you really want people to think you’re a boring, unoriginal company – in which case, I’m afraid I can’t help you there.insta

If you use Instagram, actually USE it

Post consistently. Don’t post once or twice, or for a season. If you put an intern in charge of the account, make sure someone else takes over after they leave.

Consistency is key in posting and branding. If you use hashtags on Twitter or Facebook, use the same for Instagram. Use your same logo as the profile picture, link to the same website, use the same voice and use your brand. Instagram provides a unique opportunity to tell your story solely through pictures. As the adage goes, a picture is worth a thousand words. Steward them well.

Be hip

Image credit: McDonald's via Instagram

Image credit: McDonald’s via Instagram

By this, I don’t mean try to use modern slang just because it’s used by young people. You risk misusing or misunderstanding words and phrases, potentially losing credibility and followers. Instead, follow current trends and try to stay fun. This post from McDonald’s is a great example.

Celebrate things like hump day. Be relevant in your posts on holidays or during big world issues. This might seem like it won’t affect sales, but an online presence that seems real and personal is so valuable to a company – especially with younger people.

Evaluate

While Insta is more fun and exciting than a lot of other tools, it’s still very measurable and very valuable. Do it better by evaluating your efforts with Instagram analytics tools. Instagram is great for reaching younger audiences and telling your story with photos. Evaluating any social media effort is a chance to show the C-suite their money is being used well. It also gives coordinators a chance to change their efforts as needed depending on what works and what doesn’t. Evaluation helps to refine and target your audiences and determines if you are indeed reaching them. All efforts are wasteful if not evaluated frequently.

 

Social media is a wonderful branding tool when used properly. Millennials grew up with this stuff, so employ some of them to help you navigate new waters. It’s worth it. Speaking of social, you’ll want to follow IPR on Twitter and Facebook for the latest.