By Emily Jarboe
Have you ever thought about what social media will look like in the next 10 years? Social media and its strategies are constantly changing. Consider just how much social media has evolved in the last five years. Companies need to keep up with change in trends and progression of technology in order to stay current and connect with their audience.
While it can be difficult to predict the future of social media marketing, there are at least three trends that experts say can be anticipated:
Consumption of visual content will change
As a public relations professional or a social media marketer, you should know how important it is to include visual content into your social media marketing plan. If you have not shifted your attention to visual content, then you are in need of a new marketing strategy because this particular trend should not be ignored.
Here are some statistics I found that justify the statements above:
- “When people read information, they’re likely to remember only 10% of that information three days later. However, if a video presents that same information, people retained 70% of the information three days later.”
- “Video content currently represents more than 70% of all internet traffic.”
- “Facebook users watch 8 billion videos per day.”
- “4X as many consumers would prefer to watch a video about a product than to read about it.”
The Rise of Dark Social
According to Techopedia, Dark Social refers to “the social sharing of content that occurs outside of what can be measured by web analytics programs.” Dark Social can be a challenge for companies that are trying to track and monitor social media activity and website referrals. Dark Social mostly occurs when a link is sent through email or instant messaging, instead of shared on a social media platform where results can be easily measured.
The Death of Organic Reach and Facebook
Facebook is making it very hard to reach your audience organically. Facebook originated with the initial idea to help people connect with each other. Due to users complaining that posts from the media, businesses, and brands have “crowded out their personal moments,” Facebook decided to be very cautious and selective about what they place on their users’ feeds. Looking towards the future, brands may want to shift their Facebook strategy entirely to a paid approach since the luxury of a free online presence is declining.
While the future of social media marketing can’t always be easily forecasted, we can almost guarantee that the trends are likely to change as technology progresses. Our social media strategies and how we approach them are constantly evolving, and it’s especially important to keep up with those changes in order to successfully connect with our audience and stay relevant.
By Nickey Buzek
Internships are designed to be the segway between the school realm and the professional world. They help students take what they learned in the classroom and project it onto a position they worked hard to gain. If a company does it just right, the student will walk away with experiences they weren’t even looking for. I know I wasn’t looking for the opportunities that fell into my lap when I stumble onto an internship with a company called P1 Learning.
I had just given a speech at a networking event called PR Connect when a gentleman introduced himself to me as Speed Marriott. “Can I have a minute of your time,” he asked politely. I realized I must have stepped into a different dimension for someone to ask me for my time rather than the other way around.
Marriott told me that he was attending the networking event because he was a University of Central Missouri alumnus, and one of our professors asked him to make an appearance. He said he was the CEO of a Kansas-based eLearning company called P1 Learning. The brief description he gave was something to the effect of, “We create training videos for on-the-go professionals in the broadcast industry.” I had never heard of such a service.
He must have known what I was thinking, because he followed up with, “Do you have a resume on you? I can have our VP of Marketing and Sales tell you more and talk to you about an internship.” I didn’t just give the man my resume; I gave him my business card and the biggest “please hire me” smile too.
I came into the internship expecting there to be a set way of doing things as companies often have in place. But at P1 Learning, it’s often said, “It’s easier to be a smaller company with the ability to adjust quickly, rather than a larger company set in their ways.” This mentality was the driving force behind P1 Learning’s willingness to try new approaches and welcome new ideas. Both of these seemed to be two necessary components in a culture that invited successful public relations initiatives.
Other inviting factors could be seen in my department specifically. The VP of Marketing and Sales and the marketing representative were enthusiastic about each new task I worked on and were quick to praise exceptional work.
With a mentality that adjustments are always possible and teamwork makes everything easier, my 9 a.m. to 3 p.m. workdays were far from routine. One day, I would engage in scriptwriting. Another day, I would be filming. Some days, I would sit in on meeting after meeting, and other days I would stay in my office with Slack attached to my fingertips for communication. The variety and autonomy P1 Learning gave me eased the transition from college life to the professional world, but it was the unique times that made the professional world the best.
My “atypical” days were much different. They included out-of-office trips, broadcast station tours, and even hula hooping in the middle of the lunch area. Occasionally, I would have to remind myself that I really didn’t step into another world and that I got to work with people who embraced my love of variety and autonomy. All of these experiences came within a three-month time period and put me on the fast track to having a direction for my career.
Life after graduation can seem like a different dimension to college students. Transitioning from on-campus organizations to contributing to work that goes out on behalf of a company can be daunting. But internships, such as the one I experienced at P1 Learning, make students like myself better prepared for the diverse experiences that come with the professional world. They help us become more confident in taking that step into the different dimension we call the workforce.
By Ashley Perry
Professionals look at social media profiles more than you think. Social media background checks are a significant part of an application process. From your “likes” to tagged photographs, employers will find it all. While social media is for personal use, you still need to think of it as an extension of your resume and self brand. What you may post on social media is a direct representation of yourself and the potential employment you are seeking. Here are some quick tips on how to clean up your social media profiles:
Look through all photos/tagged
Photos posted on social media profiles are the quickest way to lose a job offer. Do not post questionable photos of yourself that can portray you in a negative light. Friends don’t let friends post pictures of each other making bad decisions. Set your profile to notify you when someone is wanting to tag you in a photo. This will save any bad light shining on you from another individual’s mistake. Here is a link to Facebook’s help center on how to change your tagging settings.
Clean out likes and groups
Back when social media first became popular, liking as many interests and joining groups was the fun thing to do. Those likes and groups you have joined may still be on your profile today. When cleaning out your social media, you should look on your “about” tab and search through the extra features. Slim down the amount of liked pages and groups joined. This will help your profile look more professional. Here is a link from Facebook’s help center on how to find your likes and groups.
Watch comments made
When friends post on their social media, you may want to share your true opinion. Keep in mind that social media leaves a direct trail to any comment that you have made. Foul language or offensive words can come back to hurt you in the long run.
Overall, keep your future in mind when posting on social media. Social media is a public profile for the world to see how you display yourself. Make your social media a positive representation of who you are, not a negative one. If used correctly, social media can positively affect your future employment.
Before writing this blog, the writer, Morgan Anderson, would like to extend her deepest condolences to the victims and families of those affected by this national tragedy. For the privacy of the victims, names have been omitted.
By Morgan Anderson
On October 1, at 10:08 p.m. local time shots rang out at the Route 91 Harvest Festival in Las Vegas. The current total of those injured as of Monday, October 2 at 2:00 p.m. is 515 people injured and 58 deceased. CNN has said, “By the time [James] Paddock was dead, it was the deadliest mass shooting in modern US history.”
After the deadliest mass shooting in modern U.S. history, social media was flooded with information ranging from trying to find any connections to terrorist groups to videos of the tragedy taking place. One group of videos with the hashtag #prayforlasvegas has been shared over 55,000 times on Facebook, and contains graphic video of the shooting, including victims lying down on their stomachs screaming with their necks covered.
On Twitter, tweets are going viral for those looking for loved ones at the concert. Multiple tweets have been issued out by the Las Vegas Police Department on how to find loved ones who were at the concert.
On Snapchat, their news account, “Discover,” has released the snapchat stories of individuals at the concert in a video labeled “Las Vegas Shooting.” This video also had pop-up facts about what happened during each snap. The user-submitted snapchats were edited and compiled by Snapchat, and then released.
This is not the first time that Twitter has expanded its use to help those in need. During Hurricane Harvey, Irma, Jose, Katia and Maria, Twitter was used as a way for people to contact local police and volunteers to get to safety when emergency lines were overflowing.
During times of panic and terror, people turn to social media now more than ever. Twitter gives users the ability to contact anyone, anywhere and get a direct answer quickly. Facebook gives us the ability to connect with family and friends from all over the world. Snapchat gives us the ability to talk to friends and have fun doing it.
These three social media accounts provide the world a new way to deal with disaster. From natural to horrific, social media has grown through the worst events in this century.
I wish I could tell you how hard it was to write this blog. I should never have to write a blog titled “How Disasters Have Expanded the Use of Social Media.” I shouldn’t have to write about how hurricanes and mass shootings have evolved social media, or how instead of calling 9-1-1 because the line is full, they move to Twitter and Facebook begging for help from others.
The truth is, 58 families lost a loved one. Over 20,000 people who attended this concert had their lives changed, and not for the better, and more people know about it because of social media.
Innovative PR extends our deepest condolences to the victims, their family and friends, and everyone impacted by this horrific tragedy.
By Brittany Green
When Twitter was first launched, people were uncertain how successful it would be. Now in 2016, there are millions of users and more than 500 million tweets sent out every day. People are using Twitter to find news, share information and connect with people and businesses around the world. It has become a very powerful tool, not only for social purposes, also to help businesses market their brands.Some of the most successful companies use Twitter because it allows them to reach a large audience, interact with them quickly and keep them updated with content information.
Chipotle is a great example of a company that efficiently uses Twitter to interact with it’s audiences. According to a 2011 Nation’s Restaurant News Study, 90 percent of the company’s activity on Twitter is responding to customers through @mentions. Chipotle currently has 743,000 followers that it can interact and share content with. That is certainly amazing, but also something that, in principle, any business can do. If you’re interested in using Twitter to build your brand, here are some tips to help you get started.
Use the search feature
One of Twitter’s most powerful tools is the search feature. It can operate as a “global human search engine” of sorts and allows people to find others on Twitter with relevant information to share. Researchers also can look to see which topics are trending to stay informed and gauge audience interests. Hashtags (#) can help people immensely when searching. Just put a “#” in front of a topic and a lists of relevant tweets will appear. This can save you a lot of trouble and makes it very easy to search.
Know your audience
It is VERY important to know your audience. This will help you communicate clearly and make information relevant to them. If the content is not interesting, they will quickly move on to the next thing that interests them. The search feature can be very useful for learning about your
target audiences. It can tell you what is trending and their opinions on what’s going on. Another option is to look at various profiles and start collecting information. What are their interests and opinions? When are they active? Who do they follow? Which demographic groups do they belong to? These details can help give you an edge when creating strategic messaging for your audiences.
Customize the profile page
This plays a BIG role in visitors’ decisions to either read your content or move on. If your page is boring and doesn’t attract visitors, they probably aren’t going to follow you. The profile page should grab the visitors’ attention and convey who you are and what you’re about. While customizing the profile page, perhaps the most important decision is choosing a good avatar, as it will appear next to every tweet that is sent out. Make it something recognizable and eye-catching. Brand logos often fit well here since they are usually designed with these ideas in mind. An attractive banner image is a nice touch as well, and don’t forget to include links to your other social media accounts and/or website in order to create deeper engagement.
Tweet interesting content
This one may seem obvious, but bland content is still a common mistake that plagues the social media of many businesses. The Twitter feed is built around scrolling endlessly through a series of short posts. To escape the monotony, many people just scroll until something grabs their attention. Content should be fun, interesting and useful. Common themes or ideas in your content can help to establish your brand identity and keep readers coming back. Interesting, personal content is what separates your brand from everyone else, so use it to your advantage.
Engage with other accounts
Engaging with other accounts, particularly those within your industry/field, can be highly beneficial. Building relationships can help to build your reputation, grow your brand, increase awareness, provide sources of interesting content and keep you informed. This can also keep you informed about what your competitors might be doing and the state of the market.
More and more businesses are using Twitter as a professional communication platform, and if you follow these tips, yours can be one of them. On that note, remember to follow Innovative PR on Twitter and Facebook.
By Jamie Jackson
I love Instagram. I really do. It’s fun to post pictures and to get a sneak peek into strangers’ lives (why is this not a weird statement anymore?).
Instagram is a popular social media outlet for personal use, however, it is also becoming popular among companies for branding and marketing. Here are a few tips to get the most out of Instagram for your business (or even your personal account).
Use brightly colored and well-lit photos
An attractive photo stream doesn’t usually involve unedited, dull pictures. Starbucks’ Instagram feed is full of colorful and attractive photos.
However – not all black and white pictures should be thrown in the trash. Leon Bridges’ photo stream has some great examples of how black and white pictures can still be great for Instagram.
Leon is an R&B artist embracing soul music. These black and white images line up perfectly with Leon’s personal brand and the subjects he sings about.
Instagram is effective when people follow you, and you gain followers by giving people what they want. On Instagram, that means aesthetically pleasing photos.
No one wants to see another ad on Instagram. Sure, if you’re a clothing store, post pictures of new arrivals. If you have a great new product, it’s okay to feature it in a post. But Instagram shouldn’t be used as an online store. Try something like this:
Tell stories. Show consumers the faces behind the name.
You are more than an ad agency or a boring, unoriginal company. Show the fun! Unless you really want people to think you’re a boring, unoriginal company – in which case, I’m afraid I can’t help you there.insta
If you use Instagram, actually USE it
Post consistently. Don’t post once or twice, or for a season. If you put an intern in charge of the account, make sure someone else takes over after they leave.
Consistency is key in posting and branding. If you use hashtags on Twitter or Facebook, use the same for Instagram. Use your same logo as the profile picture, link to the same website, use the same voice and use your brand. Instagram provides a unique opportunity to tell your story solely through pictures. As the adage goes, a picture is worth a thousand words. Steward them well.
By this, I don’t mean try to use modern slang just because it’s used by young people. You risk misusing or misunderstanding words and phrases, potentially losing credibility and followers. Instead, follow current trends and try to stay fun. This post from McDonald’s is a great example.
Celebrate things like hump day. Be relevant in your posts on holidays or during big world issues. This might seem like it won’t affect sales, but an online presence that seems real and personal is so valuable to a company – especially with younger people.
While Insta is more fun and exciting than a lot of other tools, it’s still very measurable and very valuable. Do it better by evaluating your efforts with Instagram analytics tools. Instagram is great for reaching younger audiences and telling your story with photos. Evaluating any social media effort is a chance to show the C-suite their money is being used well. It also gives coordinators a chance to change their efforts as needed depending on what works and what doesn’t. Evaluation helps to refine and target your audiences and determines if you are indeed reaching them. All efforts are wasteful if not evaluated frequently.
Social media is a wonderful branding tool when used properly. Millennials grew up with this stuff, so employ some of them to help you navigate new waters. It’s worth it. Speaking of social, you’ll want to follow IPR on Twitter and Facebook for the latest.
By Kristina Keeling
Trends in social media come and go, and the big trend right now is live streaming. So how are we, as PR professionals, supposed to know if we should jump on the bandwagon or let it run its course? This week, we take a closer look at the live streaming trend to see if this is something we should take seriously.
Life On Air released this mobile live streaming app in February 2015. When you start recording, it sends an automated tweet telling others that you are live via Meerkat. It was a huge hit – for the first few days – and then twitter decided to pull the plug on its Application Programming Interface (API). Without this software, Meerkat couldn’t integrate Twitter’s social graphs. So what does this mean? Well, when new users joined, they weren’t automatically connected to those they followed on Twitter. This hinders Meerkat because users won’t be automatically notified by the app when friends are broadcasting unless they manually build their followers. This, in turn, means people will not be on the app.
In response to Twitter’s decision to block access to their API and social graph, Meerkat’s CEO, Ben Rubin, told Yahoo Tech, “We are definitely going to start our own network. We are already starting to decouple the social graph.” In the meantime, the app released an update to help users connect, so now users can search for others by their Twitter username.
Why was Twitter so intent on shutting down Meerkat? Well, with a quick Google search, I found out that Twitter bought a competitive app, Periscope, in March 2015 – just after Meerkat launched. Periscope works similarly to Meerkat in that it allows others to know when you are live streaming via tweets and notifications. Twitter pulled their API and made it harder for Meerkat to be integrated with the platform, thus making Periscope the only live streaming app that is seamlessly connected to Twitter.
A quick breakdown of the apps
The layouts of the two services are different, but both are user friendly. When you open Meerkat you are brought to a “landing page” where you can let your followers know what is happening. In Meerkat you are able to schedule live streams, so you can let your followers know that you will be live in the near future or that you are talking about a topic right now. When you scroll down on the landing page you can see who is live now, and further down you can see what is scheduled.
When you open up Periscope, you see who on your followers list is live, followed by featured live streams and your followers’ most recent live streams. Periscope also offers a world map and a list view of who is live.
In short, both apps offer attractive features.
Which one should I use?
In terms of popularity, Periscope is definitely winning the race between live streaming services. Each app, however, has its own advantages and disadvantages that may suit your personal preference. Personally, I enjoy the world map on Periscope seeing who is live streaming around me, but I do like how you can schedule live feeds on Meerkat. Since I downloaded the apps, I have definitely checked Periscope more often, as it has the advantage of notifying me when the people I follow are live streaming.
Live streaming is definitely still in its infancy. I was expecting to see more people I personally knew using the apps and was surprised at how few used them. I do think that live streaming will gain more popularity when major events, such as pro baseball and football championships roll around. Live streaming apps will have an advantage because they will allow people to feel like they are really at the event. Celebrities and major influencers in the social media world will be able to live stream the backstage experience, or other things at major events.
“The Sleeping Giant of Live Streaming”
Periscope and Meerkat might soon have some competition in the live streaming realm, as YouTube recently released its own live streaming capabilities. YouTube will likely target different audiences for its live streaming services, though. Right now, YouTube live streaming is popular with the sports and gaming audience. Once more YouTube “creators” jump on board the live streaming trend though, YouTube may be the go-to destination for live streaming.
I think that live streaming is here to stay – for a while, at least. It is a great tool for instant news and entertainment. What do you think? Is live streaming here to stay? Comment below with your thoughts on Meerkat, Periscope and YouTube Live, and don’t forget to follow IPR on Facebook, Twitter and Instagram.
by Kristina Keeling
Product placement in television has become more important to marketers because of the way people are watching television. Viewers are able to skip over commercials and enjoy shows without any interruptions. Product placement advertises to consumers subliminally, if done correctly. However, marketers are becoming more aggressive with product placement promotions to reach their audiences.
How does it work?
To put it simply, product placement is when a company pays to have its product showcased on a television show or in a movie, but a lot more goes into product placement than we think. The film, “Man of Steel,” had more than 100 product partners, earning close to $160 million before it hit theaters. Product placement is also in books, video games and even on YouTube. When done successfully, product placements can have lasting impact on viewers. Some agencies actually specialize in product placement promotion because of high demand.
HERO, an advertising agency in Los Angeles, specializes in product placements. Its clients have placed products on well-known shows, such as “Two and a Half Men,” “Glee,” and “The Good Wife,” just to name a few. Its website states that “the brands in a viewer’s favorite shows have a much higher likelihood of becoming that viewer’s favorite brand.”
House of Cards
The Netflix original series “House of Cards” is notorious for its not-so-subtle product placements. The series had such an overload of notable products that the Los Angeles Times said, “House of Cards? More like House of Product Placement,” mocking the hit TV series for its poor use of product placements. The very first sentence of the first episode referenced a Toyota Prius. Netflix spent a total of $100 million producing the first season, but offers no disclosures of any paid product placement, only crediting the product partners by saying all logos were “used with permission.”
Now that “House of Cards” is in its third season it is confirmed by Advertising Age that Anheuser-Busch is the exclusive beer brand for the series, along with Samsung being the tech-of-choice. Anheuser-Busch is not paying for this placement however, but rather supplying production with its product. Samsung also offered its customers Netflix subscriptions when buying select Samsung products. It is rumored that Coca-Cola, Dell and Nike are all working with “House of Cards” for similar deals.
The Emmy Award-winning series, “Modern Family,” now on its sixth season, is another show littered with product placement. Steven Levitan, executive producer and creator, said the show turns down about 90 percent of its product placement offers, and for a good reason. ABC wants to stay true to the characters on its show. The Toyota Prius, an environmentally-friendly car, appeared on the first season, driven by Mitchell Pritchett, who is an environmental attorney. It wouldn’t make sense for him to drive a gas-guzzling truck.
“Connection Lost,” a recent episode of “Modern Family” has sky rocketed to the top of the list of brilliantly used product placement. The episode was shared with viewers entirely through Claire Dunphy’s MacBook Pro. In the episode, Claire is trying to find her daughter after having a huge fight, but she is stuck at the airport and has to use Facebook, iCloud, the app, Find Your iPhone and FaceTime to track her down. The episode didn’t feel like one long commercial, cleverly blurring the lines between entertainment and advertising.
Is this all too much?
Products are everywhere. Your favorite character is going to have to make a phone call or use a computer for research, so why not have them use an Apple product to do so? What do you think? Have “Modern Family” and “House of Cards” gone too far with product placement? Let us know in the comments below.
by Maria Schomer
AMBER Alert is not a term most people like to hear, but a term we all know well. The AMBER Alert was created in 1996 when Dallas broadcasters partnered with local police to create a warning system that notified the public about missing children. Since its inception, the system has helped in the recoveries of 728 children, according to the AMBER Alert government page. Since we are in the digital age, it is only fitting for the National Center for Missing and Exploited Children (NCMEC) and Facebook to collaborate and bring AMBER Alerts to mobile Facebook users.
You may already know that AMBER Alerts are sent to your phone automatically through a text message. Using Facebook to send the alerts allows users to see a photo of the child, along with a possible vehicle description and other important information. Facebook users are now able to share the posting with their friends–a better system than text messages, where we receive is only a few words. This gives people the visual aid that could help find more children in the future.
You won’t see the AMBER Alert unless it is in your area; sometimes you might not see one at all. It all depends on the targeted area for the alert.
Facebook versus Twitter
In 2014, an 11-year-old girl was abducted but was fortunately recovered when a motel clerk recognized the girl from a Facebook post seen on the clerk’s timeline. This story led the NCMEC to see more value in Facebook sharing than Twitter retweeting. According to Forbes, Facebook had nearly 1.3 billion active monthly users in 2014, compared to Twitter’s 271 million active monthly users. In general, people tend to use Facebook a lot more than Twitter, however, 86 percent of time is spent on Twitter’s mobile application, whereas 68 percent of time is spent on the Facebook application. Despite these statistics, the NCMEC found it fitting to have the AMBER Alerts on Facebook.
Considering the AMBER Alert system has worked for nearly 20 years, Facebook and the NCMEC have high hopes that this new system will help bring more children home to their families.
by Nikki Carpenter
For public relations students like myself, there is not an experience quite like Innovative Public Relations. To be honest, I did not know what I was getting into when I joined IPR. I had no idea what projects I would be assigned to, who would be on my team, and the skills I would quickly develop. The only thing I had to compare it to was a sports internship from over the summer.
In August, my team learned that we would be collaborating with the firm’s first off-campus client. Larry Schnieders, a retired corporate executive and UCM PR alumnus, wanted to share a story connecting two Kansas City high schools that have been housed at the same location. Both of the schools and their students prospered when all odds were against them.
The focus of our campaign is to utilize a crowdfunding platform to acquire the funds necessary for the shooting and editing of the film. As specialists with marginal knowledge of this unique fundraising technique, we found ourselves spending our time researching everything possible. From tips to statistics to looking at successful pages, we quickly developed a strategic approach in order to raise the necessary funds.
In partnership with Through A Glass Productions, “Together We’re Stronger” revisits the extraordinary story of Bishop Lillis High’s unexpected Missouri basketball state title in 1961. The team consisted of transfer students and a first-year coach. The film will have interviews of the players and coach of this team, who have gone on to be successful. One player was twice-elected mayor of Omaha, Nebraska. Another went on to win a gold medal at the Olympics.
The documentary will also follow Lillis’ legacy through the building’s current tenant, DeLaSalle Education Center. DeLaSalle is a charter school with alternative-style curriculum, and the only school of its kind in Missouri. DeLaSalle relies on donations and fundraisers to provide at-risk youth a personalized education to improve learning and life skills. The film is expected to bring a new audience to the school that has already reached its capacity of 300 students with a waiting list.
The crowdfunding campaign to raise $18,000 will continue until Dec. 7 on Kickstarter. Check out the page here! For up-to-date information on everything regarding this project, make sure to like “Together We’re Stronger” on Facebook and follow the film on Twitter.
Pictures via Hank Young and Kali Schnieders